FREQUENTLY ASKED QUESTIONS

The Orono Football Association is excited to launch our new website and registration platform powered by Crossbar.

Our goal with this transition is simple: create a more modern, streamlined experience for our families while improving communication, scheduling, registration, and volunteer coordination across the program.

As we continue to grow, we believe this platform will better support both our players and our families for years to come.

Crossbar is a modern sports management platform designed to make the experience easier for families, coaches, and volunteers alike.

Some of the benefits include:

• Improved communication tools
• Simplified registration processes
• Easier volunteer coordination
• Better mobile experience
• One family account for all participants
• Combined scheduling for families with multiple athletes

We believe this platform will help simplify many of the administrative tasks that come with youth sports while creating a smoother overall experience for our football families.

The Orono Youth Hockey Association successfully migrated to Crossbar last year and has had a very positive experience with the platform.

In addition, several other local youth associations are currently exploring or actively discussing future transitions to Crossbar.

After creating your Crossbar account, you can add additional family members directly within your family profile before returning to OronoFootball.com to complete registration.

To add participants:

1. Log into your Crossbar account
2. Click the “+” icon to add each family member
3. Return to the registration page to register each participant

You may also invite a spouse, significant other, or additional guardian to join your Crossbar family account during setup.

No. Creating your Crossbar family account is primarily a one-time setup process.

Once your family account and participants have been created, future registrations will be much faster and easier. You will simply log into your existing account to register for programs, access schedules, manage volunteer signups, and receive team communication.

Please use one consistent email address when creating your Crossbar account.

This email becomes the primary email connected to your Crossbar family profile and may eventually be used across multiple Orono activities and sports using the platform.

Using one consistent email will help avoid duplicate family accounts and registration issues.

Some family and participant information has already been transferred from SportsEngine into Crossbar.

To check whether your participants have already been added:

1. Log into OronoFootball.com
2. Navigate to ACCOUNT → Participants
3. Review your family members, names, and birthdates for accuracy

A great way to ensure you always select the correct participant during registration is to add a profile photo for each athlete.

These photos will also appear on team rosters once teams are formed and can be updated at any time.

Please note: even if your information transferred successfully, families will still need to activate and complete their Crossbar account setup before registering for future programs.

No. The Crossbar app and the mobile website are two different experiences.

The Crossbar app is designed for quick access to:

• Team schedules
• Rosters
• Team chat
• Notifications
• Family calendars

The website/mobile website may still contain additional program information, registration details, resources, and volunteer tools not fully available within the app.

For the best experience, families may use both depending on their needs.

Volunteer opportunities and required shifts will be managed directly through Crossbar.

Once volunteer scheduling opens, families will be able to:

• View available volunteer opportunities
• Sign up for shifts directly online
• Track completed volunteer commitments
• Receive reminders and updates

Our goal is to make volunteer coordination simpler, more transparent, and easier for families to manage throughout the year.

Crossbar offers live customer support directly through the website.

Simply click the chat icon in the lower corner of the screen to connect directly with a real Crossbar support representative.

No AI bots — just real people ready to help.

For most registration or account-related questions, this is the fastest and easiest way to get support.

Visit the Youth Tackle page for additional information regarding registration, schedules, program philosophy, equipment information, and important dates:

Visit the Flag Football page for additional information regarding registration, schedules, program details, and important dates:

Visit the High School page for additional information regarding registration, schedules, program details, and important dates:

The Volunteer Portal is available through the website/mobile website — not within the Crossbar app.

Volunteer opportunities will continue to be added throughout the season as needs arise.

Families will be able to:

• Browse volunteer opportunities
• Sign up for shifts
• Track volunteer commitments
• Receive volunteer-related updates and reminders

Additional volunteer information and timelines will be shared throughout the season.

Yes. All youth football schedules, team communications, and program updates will now be managed through Crossbar.

Families can expect communication regarding:

• Practices and games
• Schedule changes
• Team announcements
• Volunteer opportunities
• Program-wide updates

Please note: High school football players will continue using HUDL for team-specific communication and scheduling.

The best ways to stay connected with Orono Football are:

• Follow us on Instagram and Facebook: @OronoSpartanFootball
• Watch for regular email communications
• Visit OronoFootball.com frequently for updates, schedules, registration information, and announcements

We are committed to keeping families informed with timely and consistent communication throughout the year.

Thank you for your patience and support as we launch this new system. We’re excited about what this platform will bring to the future of Orono Football.

Go Spartans!